The Celebration CDD in partnership with CROA is making customer service and engaging with our residents a priority moving forward. We are excited to announce that we are partnering with GOGov, a government software company, to launch a new free mobile application for our community called My Celebration FL.
Residents will be able to submit service requests anytime, anywhere from their smartphones or on the web and access important community information regarding events, alerts, and more. If a question arises, community workers will be able to have direct communication with residents to resolve issues together. The app will also be a great source of information with links to organizations’ websites, news, and ongoing events.
My Celebration FL will feature access to the following resources:
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- Submit Requests/Concerns with the easy access “Start Request” button.
- Provide multiple photos when submitting a request.
- Track requests and send messages to Townhall and CCDD Staff regarding the status of a request.
- Access Frequently Asked Questions through the fully searchable knowledge base
- Receive notifications of street closures, utility outages and much more
The app provides a one-stop solution for accessing vital information about Celebration. Users can explore a wide range of resources, including community news, upcoming events, local services, and contact information for various departments. From park closures to community announcements, residents will stay up to date with the latest news and developments within our community. My Celebration FL ensures that residents have all the necessary information at their fingertips, fostering a sense of connectivity and transparency between the local governmental groups and the community. Community staff will leverage powerful dashboards and reporting tools to identify hot spots, increase productivity, streamline communications, and prioritize projects. To download the free app, go to the Apple App Store or Google Play Store and search “My Celebration FL” to find the app. No smart phone? No problem. You can access My Celebration FL by visiting celebrationcdd.org, clicking “Report an Issue” or if you’re not displaying the full page, click on the hamburger icon and click on “Report an Issue.”
Click here to download on Google Play
Click here to download on iTunes
Celebration CDD Board of Supervisors