Date: December 19, 2022
Dear Celebration Residents,
As we head into winter and approach the Holidays and New Year, we would like to provide you with some updates and friendly reminders from Town Hall.
Winter Reminders
Town Hall Holiday and New Years Closures are as follows:
Thursday, December 22nd – Closing at 3 pm
Friday, December 23rd – Closed
Saturday, December 24th – Closed
Sunday, December 25th – Closed
Monday, December 26th – Closed
Friday, December 30th – Closed at 3 pm
Saturday, December 31st – Closed
Sunday, January 1st – Closed
Monday, January 2nd – Closed
Holiday Pool Hours
On Sunday, December 25th, and Saturday, December 31st, pool hours will be adjusted to open at 10 am and close at 5 pm due to the holiday.
Lakeside Park Pool & Winter Weather
Please remember when the air temperature is below 50 degrees Fahrenheit at 7 am, the Lakeside Park pool will remain closed until noon that day to help conserve energy. If the air temperature remains below 50 degrees Fahrenheit, the pool may remain closed.
If the air temperature raises above 50 degrees Fahrenheit during normal pool operating hours, the Parks and Recreation or Maintenance team will remove the cover. Please do not attempt to remove the pool cover.
CROA and Service Area Assessment Statements and Coupon Books
2023 Assessment Statements and Coupon Books will be mailed by corporate shortly. Due to the delay in mailing, late fees will be waived in the month of January. If you have questions about making a payment, setting up monthly ACH, or logging into your resident portal to check the status of your account, please contact resident services at townhall@ciramail.com or via phone at 407-566-1200.
Update on Town Hall Remediation Work
Town Hall staff have been fully relocated to their alternate locations. They will remain at the Smart Town Innovation Center (STIC Room) at Lakeside Park, 631 Sycamore Street, and the Celebration Community Field Complex (CCFC) 319 Campus Street until work at Town Hall is complete.
Front Counter Services and the Celebration Store will be at the STIC Room. Hours will be 9:00 am – 5:30 pm M, W, F and 9:00 am – 7:00 pm T and Th.
Community Standards (Covenants and ARC) will be located at the Celebration Community Field Complex (CCFC). The Town Hall vehicles will be housed at the CCFC so the Community Standards Team will be fully functional and remain on site. If a resident has a Covenants or an ARC related question that cannot be resolved by the staff at Lakeside, a Community Standards team member will contact that resident directly and assist them over the phone or set up a time to meet with them in person.
The Parks and Recreation team will also be located at the CCFC and will remain fully on-site to assist residents and coordinate with partner programs.
The Maintenance team will continue to be located at the Shop on Celebration Avenue and will remain fully on-site.
Lifestyles and Service Area Administration teams will ensure at least one team member is on-site at the CCFC while the other team members work remotely. If a resident needs to meet with an individual on either of these teams, they will be available for appointments, phone calls, and emails.
The Technology team will ensure that at least one member is physically in Celebration to ensure continuity of operations.
The Community Manager, Natalie Mower, and the Executive Director, Lauren Gunnyon will coordinate to ensure one or both are on-site at Lakeside Park or the CCFC on any given day. They will both be available for appointments, phone calls, and emails.
The Town Hall team will work diligently to ensure there is continued communication about the work being conducted, timelines, and any changes that will impact services. You can find updates and additional information about this maintenance project and others at www.celebration.fl.us on the Community Maintenance page under “Community Governance”. We will be leveraging technology and remote work where necessary to ensure a minimal impact on services during this time.
If you have any questions, please contact Executive Director, Lauren Gunnyon at townhall@ciramail.com or via phone at 407-566-1200.